We’re here to help. Whether you have questions about our courses, attunement programs, your order, certificates, or your student account, the ISRG Healing team is ready to assist you. We aim to provide clear, professional, and timely support to students worldwide.

📅 Booking Attunements?

Attunement appointments and Chi Ball Attunement requests are managed through their dedicated booking pages. Please use the appropriate booking page instead of the general contact form to schedule an attunement or submit a Chi Ball Attunement request.

Book Your Attunements
Request Your Chi Ball Attunement
Certificate Application

How to Reach Us

General Inquiries:
[email protected]

Order & Account Support:
[email protected]

We aim to respond to all inquiries within 48 hours.

What Can We Help You With?

Learning & Program Guidance

Not sure which Reiki level or healing course is right for you? Our team is happy to help you choose the path that best fits your experience and goals before you purchase.

Order & Payment Support

Questions about a recent purchase, payment confirmation, or access to your downloaded materials can be directed to our support team for prompt assistance.

Certificate Applications

If you have questions about the status of a certificate application or the certification process, please include your order details when reaching out.

Technical Assistance

Experiencing an issue with a download link, checkout process, or your account? Let us know and we will resolve it as quickly as possible.

Media & Collaboration

For press inquiries, partnership proposals, or collaboration opportunities, please reach out with details about your request.

Student Account

Need help accessing your downloads, orders, appointments, or student account? Our support team will be happy to assist you.

Please Note

The general contact form should not be used for booking attunements or submitting certificate applications. Please use the dedicated booking and certificate application pages available on our website.

Send Us a Message via Contact Form:

Before You Contact Us

You may find answers to many common questions on our FAQ page, product pages, or certificate information pages before contacting support.


For information on how we handle your data, please review our Privacy Policy.

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